PROGRAM OVERVIEW Q. How much does it cost to join the Referral Program? A. There is NO COST to join the program. In fact, you’ll benefit for each Referral.
Q. What are my responsibilities as a Referring Chef? A. Your only responsibility is to promote the benefits of membership in The Chef Alliance to other chefs! Chefs do not need to be in your geographical area, but can be from anywhere in Canada.
Q. Do I have to qualify for the Referral Program? A. You are qualified as long as you are a Member of The Chef Alliance at the Silver, Gold or Platinum level.
BENEFITS Q. How do I benefit? A. For each Referral you will receive 2 months of free Membership at your current Membership level. This will be applied to your next Term of Membership. You must be a current member in good standing at the time of renewal before any benefits can be received by you. We do, however, reserve the right to refuse or revoke benefits of the Referral Program at any time should you default in payment of your own Membership Fees or be in breach of your terms of Membership.
Q. Can I get paid for past Referrals? A. No. Referrals are on a go-forward basis and will not be applied retroactively.
Q. Do I continue to receive ongoing free months for the Referrals when they renew their Membership? A. No. The free period only refers to the initial sign-up, not any renewals that occur afterwards.
Q. If I have numerous Referrals, do I get more than one free 2-month period? A. Yes. You will receive one 2-month period free for each Referral. So if you have 6 Referrals in a Term, you'll get your next year of Membership for free!
DEFINITIONS Q. Who is The Chef Alliance? A. The Chef Alliance is the leading organisation of Private & Personal Chefs & Caterers in Canada offering Chefs a place to locate jobs, meet new clients, grow their business, benefit from peer support, discounts to lower their business costs, marketing services & much more. This allows Chefs concentrate on what they do best - cook great food!
Q. What is a Referring Chef? A. A Referring Chef a current Member of The Chef Alliance at the Silver, Gold or Platinum level who has actively informed other Chefs and Personal Chefs about the benefits of Membership in The Chef Alliance.
Q. What is a Referral? A. A Referral is a Chef who has been provided information by a Referring Chef, has been approved by The Chef Alliance’s Success Managers, and becomes a paying Member at the Silver, Gold or Platinum level.
TRACKING AND REPORTING Q. How are my referrals tracked and credited to my account? A. Each time a new Chef joins The Chef Alliance, quoting you as their Referring Chef, your account will be credited. You can contact your Success Manager at any time for updates. We will also notify you prior to the start of each new Term of Membership.
Q. I don't see some referrals credited to my account? A. We want to make sure that clients receive the best service. A Chef may not qualify for Membership in The Chef Alliance; in such cases, you will not receive any free months of membership for referring that Chef. You can be assured that you will receive credit for all new Chefs that qualify. The only other reason would be that your Membership with us is not in good standing. Make sure that all outstanding account balances have been paid and that you have not breached your terms of Membership. Once your account is up-to-date, the free months will be applied.
NEXT STEPS Q: What do I have to do to get involved? A: Contact a Chef Success Manager for details. Once you're set up, you will get a copy of our Membership Form and relevant materials that you can send out.
Q: Is there information that I can send to Chefs? A: Yes; these will be provided to you by the Success Managers.
Q: What do I need to get the Chefs to do? A: Ask the Chef to complete the Application Form and send it to The Chef Alliance directly – they can do this in any of the following ways: a) scan & email it to us b) mail it to our office c) take a photo and email it to us. Application Forms should be sent in with a current resume. The Chef should also be reminded to complete the section that asks for the name of the Referring Chef.